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Terms and Conditions

This agreement applies as between you, the User of this Website and Fingertip Small Business Solutions Limited, the owner of this Website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

 

General

In this Agreement the following terms shall have the following meanings:

Account means collectively the personal information, payment information and credentials used by Users to access Content and/ or Paid Content and / or any communications system on the Website;

Content means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

Licence means the purchase of a subscription to The Online HR Manager Service;

Licence Fee means the sum of money paid by Users at annual intervals for access to The Online HR Manager product;

Licence Period means the period for which a Licence(s) has been purchased;

Paid Content means Content accessible only upon the creation of an Account and payment for the document(s) or service(s) purchased;

Product means any document or service for which payment is required, which Fingertip Small Business Solutions Limited makes available through the Website either now or in the future;

Service means collectively any online facilities, tools, services or information that Fingertip Small Business Solutions Limited makes available through the Website either now or in the future;

User /Users means any third party that accesses the Website and is not employed or engaged by Fingertip Small Business Solutions Limited and acting in the course of their employment or engagement; and

Website means the website that you are currently using (www.fingertipsolutions.org.uk) and any sub-domains of this site (e.g. www.fingertipsolutions.org.uk/services) unless expressly excluded by their own terms and conditions.

These terms and conditions apply to your use of every part of this website. Separate terms and conditions will apply to any websites accessible via a hypertext link from this website.


Availability

The Service is provided as is and on an as available basis. Fingertip Small Business Solutions Limited gives no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Fingertip Small Business Solutions Limited accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

Fingertip Small Business Solutions Limited reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.


Accounts

In order to access Content and/ or Paid Content on this Website and to use certain facilities you are required to create an Account which will contain certain personal details . By continuing to use this Website you represent and warrant that all information you submit is accurate and truthful and you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.

Sharing of accounts is not permitted unless expressly authorised in writing by Fingertip Small Business Solutions Limited you are required to keep your Account details confidential and must not reveal your Username and Password to anyone. If you use a shared computer, it is a requirement that you do not save your Account details in your internet browser.

 

Pricing

Prices will be advertised on the Website. Fingertip Small Business Solutions Limited reserves the right to change prices of Products or Services from time to time.


Licences

Subscription to The Online HR Manager is limited to one user per subscription. Multi-user Licences may be purchased. Each additional Licence purchased is subject to the purchase of a full price subscription, and limited to the duration of the original Licence Period. Enquiries for multi-user Licences should be made to [email protected]

Licence Fees commence on the date that you activate your Licence. You must pay for the service via PayPal to activate access to The Online HR Manager.

Your Licence Fee will be at the price advertised on the Website. Fingertip Small Business Solutions Limited reserve the right to change Licence Fees from time to time and any such changes may affect your Licence Fee rate. Increases in price will be reflected in your Licence Fee on the date of the immediately subsequent renewal.

If you terminate your Licence or account you will continue to have access to the Paid Content for the remainder of the Licence Period you are currently in, up until the renewal date whereupon access will cease unless you choose to pay the Licence Fee and reactivate your Licence.


Termination

Either Fingertip Small Business Solutions Limited or you may terminate your account and (where relevant) your Licence(s). If Fingertip Small Business Solutions Limited terminates your Account or Licence(s), you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

If Fingertip Small Business Solutions Limited terminates your Account or Licence(s) as a result of your breach of these Terms and Conditions you will not be entitled to any refund.

If Fingertip Small Business Solutions Limited terminates your Account or Licence(s) for any other reason, you will be refunded any remaining balance of your Licence Fee. Such a refund will be calculated based upon the fee being divided by the number of days in the applicable Licence Period and multiplied by the number of days remaining until the end of the Licence Period.

If Fingertip Small Business Solutions Limited terminates your Account or Licence(s), you will cease to have access to Content and/ or Paid Content from the date of termination.

If you terminate your Account or Licence(s), you will cease to have access to Content, Paid Content and the remainder of your Licence period.


Security

Fingertip Small Business Solutions Limited will take all reasonable steps to ensure that any personal information you provide is kept secure. However, because of the nature of the Internet, and the fact that it is not a secure system, Fingertip Small Business Solutions Limited cannot and do not guarantee that personal information you provide will not be intercepted by others and decrypted. Consequently your privacy cannot be guaranteed.


Privacy

Use of the Website is also governed by our Data Protection Statement which is incorporated into these terms and conditions by this reference.


Refunds, Cancellations & Distance Selling Regulations

We intend all documents listed on the website to be sold to businesses and as such, Distance Selling Regulations do not apply to business sales.

Should you be a consumer adapting a document for personal use, then please be aware that as our documents are all electronic, in accordance with Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000, no automatic right of refund or cancellation will exist after a document has been purchased.

Documents purchased remain available to download from your Account for a period of 30 days from the date of purchase. If a document is deemed to be faulty (in the case of electronic documents, a corrupt file, etc.) then you should make us aware within 48 hours of purchase by emailing [email protected]


Customer Care

Fingertip Small Business Solutions Limited believes that customer care is of paramount importance, as we hope to see you come back to our website again and again. If there is any issue of concern then please let us know at your earliest convenience and we will do our best to rectify the situation within 72 hours, (Monday to Friday).


Refunds/ Credit Notes

Where an issue has arisen we will in all cases offer an exchange for the identical document or a credit note for use on the website. Only at our absolute discretion will you be entitled to a refund.  In the event that a refund or credit note is granted, this will be limited to the value of the original purchase less handling costs such as transaction fees via e.g. PayPal.


Legal Advice

Fingertip Small Business Solutions Limited is not a legal practise and nothing in this Website constitutes legal advice. Downloading and using these documents does not, and never will constitute Fingertip Small Business Solutions Ltd having offered legal advice.

The information, forms and documents offered are designed to provide a guide for common situations. Fingertip Small Business Solutions Limited will not be liable for any loss or damage arising directly or indirectly from the possession, publication, or use of or reliance on information obtained from this service or for incorrect completion, usage or filing of forms or documents.

If you have any questions concerning the appropriateness or use of the forms or documents provided by Fingertip Small Business Solutions Limited or the information contained on this Website you must seek competent legal advice.

Please note that the downloading, sending and usage of these documents does not and never will create a client relationship between Fingertip Small Business Solutions Limited and the person downloading the documents (or the business they are downloading the documents on behalf of).


Disclaimers

The information and documents available on the Website are provided on an "as is" basis without any representations or endorsements made and without any warranty of any kind whether express or implied, including but not limited to implied warranties of fitness for purpose, merchantability and accuracy.

Whilst we do make statements about the documents and employment law in general throughout the site, no part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.


Commercial use of the information on this Website is permitted, however Fingertip Small Business Solutions Limited makes no representation or warranty that the Content or Paid Content is suitable for use in commercial situations or that it constitutes accurate data and / or advice on which business decisions can be based.

Whilst every effort has been made to ensure that all descriptions of services available from Fingertip Small Business Solutions Limited correspond to the actual services available, Fingertip Small Business Solutions Limited is not responsible for any variations from these descriptions.

This Website may contain hypertext links to other websites. The responsibility for those websites is that of the parties who are identified as providing those sites and Fingertip Small Business Solutions Limited cannot accept any responsibility for their content or their use.

Fingertip Small Business Solutions Limited cannot warrant that this Website is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of this Website.

Fingertip Small Business Solutions Limited reserves the right to change the Content, Paid Content, Products, Services, presentation, user facilities and availability of any part of the Website at its sole discretion.


Limitation of Liability

Fingertip Small Business Solutions Limited's liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising out of our breach of these Terms and Conditions shall be limited to the value of a User's purchase or current Licence(s). For all other direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein, to the maximum extent permitted by law, Fingertip Small Business Solutions Limited accepts no liability. Users should be aware that they use the Website and its Content and/ or Paid Content at their own risk.


Nothing in these Terms and Conditions excludes or restricts Fingertip Small Business Solutions Limited's liability for death or personal injury resulting from any negligence or fraud on the part of Fingertip Small Business Solutions Limited.

Whilst every effort has been made to ensure that these Terms and Conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term


is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.


Copyright and Ownership

Fingertip Small Business Solutions Limited owns the copyright and all other intellectual property rights subsisting in the Content, Paid Content and the database accessible via the Website. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

You are not permitted to download, redistribute or extract any information on this Website in whole or in part other than for your own personal or Company's use, unless otherwise stated and agreed.

Fingertip Small Business Solutions Limited owns the copyright on all the documents listed and stored on this Website. Please do not attempt to modify them in any way so you can claim that they are your own and therefore claim the copyright. As we do hold the copyright to the documents, we require that you leave the copyright notice in the footer on them. If this is removed then you will be in breach of the copyright.

You may not transfer ownership of any of the documents, Products or Services that you have bought to any other organisation to enable them to breach this copyright clause.

You may not rent, sell or lease any document, Product, Service, Content, Paid Content or Licence to anyone else.

Any document that you purchase or download from the Website cannot be re-sold, re-published, re-distributed (except within the business if the nature of the document requires such). It is not acceptable to copy and paste, disassemble, adapt or vary any section of any document for the purposes of re-sale.


Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

 

Entire Agreement

This Agreement constitutes the entire agreement concerning this subject matter.


Governing Law

Fingertip Small Business Solutions Limited has established this Website in England. English Law shall govern your use of this Website and the relationship between you and Fingertip Small Business Solutions Limited at all times and, in the event of a dispute, the relevant parties shall irrevocably submit to the exclusive jurisdiction of the Courts of England and Wales.